The patients and families have been a pleasure to work with. At right are the patients in the pre-op room being examined by Dr. Gallagher, the pediatrician. The day's 10-11 patients plus parents wait up to 12 hours in the pre-op room for their turn for surgery, sitting on the floor or sharing one of the two beds! Yet rarely have we heard any complaints or crying from the parents or children. They are all so friendly and gracious to our team members at all times. Unlike the US where many people take high quality medical care for granted, many of the families are very poor and cannot afford regular medical attention, so they are incredibly grateful that we give them any time and attention at all. It has really moved us to see the love the parents and family show for their children by traveling long distances and wait for hours, sometimes days, so that their little ones can live better lives.